Leave things on a positive note<\/li>\n<\/ul>\nThe last thing you want to do is make customers happy they\u2019ve left. Be gracious and express gratitude for their business and let them know that you\u2019ll be there if they decide they want to reengage with you.<\/p>\n
I hope you see the benefit of using email to increase customer retention. Retention may be less glamorous than new customer acquisition, but it\u2019s also less expensive \u2013 and it\u2019s also the best growth strategy I know.<\/p>\n","protected":false},"excerpt":{"rendered":"
New customers are great. There\u2019s something undeniably exciting about attracting someone to your business who might not have found it otherwise. That\u2019s the reason that new customer marketing gets all the attention. It\u2019s the glitziest way to grow a business. But guess what? It\u2019s not a very cost effective way to grow a business, which…<\/p>\n","protected":false},"author":1,"featured_media":21264,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[7,6],"tags":[267],"_links":{"self":[{"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/posts\/21249"}],"collection":[{"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/comments?post=21249"}],"version-history":[{"count":0,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/posts\/21249\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/media\/21264"}],"wp:attachment":[{"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/media?parent=21249"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/categories?post=21249"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/tags?post=21249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}