{"id":21247,"date":"2021-01-03T19:30:14","date_gmt":"2021-01-03T19:30:14","guid":{"rendered":"http:\/\/leadautomationsystems.com\/?p=21247"},"modified":"2021-01-05T01:14:24","modified_gmt":"2021-01-05T01:14:24","slug":"getting-back-to-basics-facebook-marketing-101","status":"publish","type":"post","link":"https:\/\/leadautomationsystems.com\/getting-back-to-basics-facebook-marketing-101\/","title":{"rendered":"Getting Back to Basics: Facebook Marketing 101"},"content":{"rendered":"
You\u2019re probably already marketing your business on Facebook. If you\u2019re not, you should be \u2013 but it\u2019s not just a question of having a Facebook page and using it. You\u2019ve got to use it wisely if you want to get great results.<\/p>\n
It\u2019s not uncommon for small business owners to dive into Facebook marketing without really knowing what they\u2019re doing at first.\u00a0 I mean come on, at some point you just have to dive in, right?\u00a0 You may even have some decent results but I\u2019m willing to bet they\u2019re not as good as they could be.<\/p>\n
So\u2026 let\u2019s get back to basics. What do you need to know to earn a big return on your Facebook investment? Let me break it down for you.<\/p>\n
If you don\u2019t already have a Facebook page for your business, the first step is creating one. To do it, click the plus sign at the top right-hand side of your page once you\u2019re logged in. (Note: this used to be on the Pages sidebar, which has been removed with the latest Facebook update.)<\/p>\n
You\u2019ll be prompted to enter information about your business including what type of business it is (eCommerce, local, B2B).<\/p>\n
<\/p>\n
When you create your Facebook business page, make sure to keep your branding consistent. That means using the same photo across all social media sites. I suggest using your company logo as your profile picture.<\/p>\n
You should also keep your language consistent with your brand\u2019s tone and personality. It\u2019s a must to create a seamless cross-channel experience for customers when they interact with your company on social media or your website.<\/p>\n
When you add your profile picture, you should also be optimizing your listing. You\u2019ll need to include:<\/p>\n
You may also want to add a call to action button that will appear on your page. Some of the options include:<\/p>\n
Decide what action you want visitors to your page to take and use that as your call to action to get the best results.<\/p>\n
One thing that a lot of business owners forget on social media is that the social part is just as important as anything else. People follow their favorite brands on Facebook because they want a give and take.<\/p>\n
You can start by joining Facebook groups and starting a Facebook group of your own. Research shows that approximately 1.4 billion people use Facebook groups<\/a>. More importantly, consumers welcome brands\u2019 participation in groups provided they offer real value and aren\u2019t just trying to make sales.<\/p>\n <\/p>\n The name of the game in Facebook marketing is engagement. If your followers aren\u2019t liking and sharing your posts, commenting on them, or asking questions, your marketing strategy isn\u2019t working.<\/p>\n In other words, if someone comments, write back! If they ask a question, answer it. If they share a post featuring your product or brand, reshare it with their permission. The more you do to let your followers know that you see and hear them, the more loyal they will be.<\/p>\n Speaking of interacting with your customers, you should also be integrating your customer service with Facebook. It doesn\u2019t matter if you prefer to field customer questions or complaints on your website or by phone. Customers expect the brands they follow to be responsive to their requests across all channels.<\/p>\n Your best bet? Assign an employee to monitor your Facebook messages and respond to service requests as they arise. In addition to expecting to get service wherever they request it, Facebook users also expect speedy responses.<\/p>\n <\/p>\n Facebook advertising is quite affordable and if you do it right, it can be a great way to attract more followers, build your list, or increase your sales.<\/p>\n Let\u2019s talk about what doing it right means. You\u2019ll need to:<\/p>\n While you\u2019re testing content, you may want to start with a small budget until you\u2019ve optimized your ad. Then, you can increase your spending to get the results you want.<\/p>\n The key to engaging your followers on Facebook is posting useful content. Here are some suggestions:<\/p>\n Keep in mind that you should share a mix of original and curated content. With curated content, make sure to offer your own take on it \u2013 and only share content that is relevant to your brand and followers.<\/p>\n It can take up your valuable time if you need to monitor Facebook messages around the clock. The best way to take the stress out of the situation is to use a chatbot to send automated responses to people who message you.<\/p>\n Building a chatbot for Facebook Messenger is easy and affordable. If all you\u2019re looking for is a series of automated responses, you can use a tool such as Chatfuel<\/a> or MobileMonkey<\/a> to quickly create a chatbot that meets your needs and provides customers with the immediate responses they expect.<\/p>\n It would be great if every potential customer who visited your website filled out your lead form the first time they interacted with your brand. Unfortunately, that\u2019s not the way it works!<\/p>\n The solution is to use Facebook\u2019s retargeting option to reconnect with people who stopped short of completing your opt-in form, downloading your lead magnet, or making a purchase. Retargeting can help you to reconnect with those people, educate them about your brand, and get them to take the next step. All you need to do is install a Facebook pixel on your site. You can read more about it here<\/a>.<\/p>\n The bottom line is that Facebook marketing is one of the easiest and most affordable ways to meet your marketing and growth goals. Use the information here to optimize your page, engage with your target audience, and take your business to the next level.<\/p>\n","protected":false},"excerpt":{"rendered":" You\u2019re probably already marketing your business on Facebook. If you\u2019re not, you should be \u2013 but it\u2019s not just a question of having a Facebook page and using it. You\u2019ve got to use it wisely if you want to get great results. It\u2019s not uncommon for small business owners to dive into Facebook marketing without…<\/p>\n","protected":false},"author":1,"featured_media":21273,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[6,18],"tags":[272],"_links":{"self":[{"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/posts\/21247"}],"collection":[{"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/comments?post=21247"}],"version-history":[{"count":0,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/posts\/21247\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/media\/21273"}],"wp:attachment":[{"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/media?parent=21247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/categories?post=21247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leadautomationsystems.com\/wp-json\/wp\/v2\/tags?post=21247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Interact with Your Customers<\/strong><\/h2>\n
Integrate Customer Service with Facebook<\/strong><\/h2>\n
Run Facebook Ads<\/strong><\/h2>\n
\n
Post Useful Content <\/strong><\/h2>\n
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Use Messenger\/Chatbot Marketing<\/strong><\/h2>\n
Take Advantage of Retargeting\u00a0 <\/strong><\/h2>\n